Privacy Policy

TYPE OF TREATMENT

WHAT DATA WE PROCESS

WHY WE TREAT THEM AND WHAT THE LAW ALLOWS US TO DO

RETENTION TIME OF THE COLLECTED DATA

Data useful for navigation

While browsing our website we collect some of your personal data, for example, the IP address of the pc, or the domain names of the computers and terminals used by users, the URI/URL notation addresses of the requested resources, the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters related to the user's operating system and computer environment.

We need it for statistical purposes, to improve our site, to protect the safety of users' browsing. We process this data on the basis of our and your legitimate interest (Art. 6 lett. f, GDPR).

7 days

Cookie

Cookies are "small text files" - made up of letters and numbers - "that sites visited by the user send to the user's terminal (usually to the browser), where they are stored and then retransmitted to the same sites the next time the same user visits." Cookies use some personal data of users (e.g. IP address) in order to perform their function. When you browse our site, small text files will be sent to your terminal, which you can disable at any time. To learn more about the cookies on this site read our cookie policy.

Cookies have the function of streamlining web traffic analysis or reporting when a specific site or part of a site is visited, distinguishing visitors from each other in order to provide personalized content, and helping administrators to improve the site and users' browsing experience. Through cookies, we cannot access other information stored on your device, even though this is where the cookies are downloaded. Some (technical) cookies are installed without your consent. Others are installed only with your consent (art. 6, lett. a, GDPR). For more information read our cookie policy.

See cookie policy.

You can review the cookie policy by clicking on the blue widget at the bottom of each page on our site.

Data collected through forms

CONTACT US FORM, in which case we will process your personal and contact information (first name, last name, e-mail address, phone number, etc.).

We process this data in order to fulfill your contact request. We process this data without your consent, in accordance with what the GDPR allows us to do (Art. 6(b)).

The time strictly necessary to process the request. However, no more than 12 months.

FORM WORK WITH US, in this case we will collect data related to your work experience, your personal and contact details, some data related to your health status (in case you belong to protected categories).

We process this data to evaluate your application. We process:

• Your common data in accordance with Article 111-bis of Legislative Decree 196/2003, within the limits of the purposes set out in Article 6(1)(b) of the GDPR;
• Your special data (e.g. belonging to protected categories) in light of the Supervisory Authority Order No. 146 of June 5, 2019.

12 months from the time of harvest.

FORM JOIN THE HOME COMMUNITY CLAI OR SUBSCRIBE TO THE NEWSLETTER, in which case we will process your e-mail address so that we can send you communications about the latest proposals, campaigns and promotions that CLAI provides.

We process this data without your express consent because you are the one who requested to subscribe to our newsletter and we will only process your e-mail address to send you promotional communications and not for any other purpose (Art. 6(b), although free of charge.

36 months from the time of last interaction with our communications.

E-commerce

On our site you can also purchase our products. In this case we will process your contact information to arrange shipping and your payment information to finalize your purchase. The payment information is handled by our provider Shopify which guarantees secure transactions.

Following your purchase of our products, we will place you on our mailing list to send you discount codes and offers reserved for you or initiatives that we think may be of interest to you (e.g., new store openings, etc.).

When you feed your carts, so even without finalizing your purchase, we will be able to help you complete your order. We will then send you communications to remind you of your abandoned cart.

We process data referable to commercial transactions without the need for your consent because we are following up on a purchase request, therefore executing a contract (Art. 6(b)).

Your e-mail and name, on the other hand, are processed on the basis of the legitimate interest of Clai, since you are our customer and we will only send you material related to your purchase (asrt. 6, lett. f). You may at any time unsubscribe from the mailing list by clicking on the link at the bottom of any e-mail you receive.

10 years from the time of harvest.

36 months since the last interaction with us.

Restricted Area

You can also create a personal account on our site to more easily manage your orders and improve your shopping experience. In this case we collect your e-mail address, your first and last name, and the password you choose (the password is your personal one and we could not in any way see it, but it will be used by the system, automatically, to allow you to log in).

We process this data without the need for your consent as we are following up on a request to create an account, therefore executing a contract (art. 6, lett. b), although free of charge.

By creating a personal account we will also process your e-mail address to send you commercial communications containing discounts, initiatives, facilitations that we believe may be of interest to you. You may unsubscribe from our mailing list at any time by clicking on the appropriate link at the bottom of each e-mail we send you. We may do so without your express consent pursuant to Art. 6(f), GDPR and Art. 130(4), Privacy Code.

Until you request deletion of the account and in any case no longer than 5 years from the last access performed.

36 months from the last interaction with us.

Social buttons

You will also find social buttons on our site: small icons that link to the various social networks we manage (Instagram, LinkedIn, Facebook, and YouTube).

Whenever you click on one of these social buttons you will be directed to the site of the social platform owner who will act as an autonomous data controller. We encourage you, therefore, to read the information of these owners to receive information on how your data will be processed.

Not preserved.